Emergency Dentist Serving Brentwood, Tennessee
At a Glance
- Service: Same-day emergency dentistry for toothaches, broken and knocked-out teeth, lost crowns, and dental infections
- Location and neighborhoods served: Office in Franklin on W Main St, serving Brentwood including Maryland Farms, Cool Springs, Concord, and the Wilson Pike corridor
- Office hours: Monday to Thursday 8:00 AM to 4:00 PM, Friday 8:00 AM to 1:00 PM, Saturday by appointment
- Accepting new patients: Yes, including emergency walk-in and same-day patients
- Key differentiator: Reserved same-day emergency slots plus complimentary nitrous and sedation to keep urgent visits calm
When a Tooth Cannot Wait, Speed Matters
A cracked molar or a throbbing toothache does not schedule itself around your work week. When it hits, the distance between you and relief is the thing that matters most. Our office sits on W Main St just outside downtown Franklin, roughly fifteen minutes south of most Brentwood neighborhoods, and we hold same-day slots open specifically for emergencies.
That proximity counts when pain is escalating. Instead of driving all over the county calling offices that cannot see you until next week, you call one number, describe what happened, and we get you in the same day during business hours. For Brentwood patients working in Maryland Farms or living near Concord Road, that short drive south is often faster than any closer option that has no openings.
Call First, Then Come In
The fastest path to relief starts with a phone call to (615) 593-9955. Calling ahead lets us prepare the room, pull any records, and tell you what to do on the way. If you are calling during business hours, we work to see you that same day. Describe your symptoms honestly so we can triage: a lost filling is different from spreading facial swelling.
Outside our Monday to Thursday and Friday morning hours, leave a message on our line and we prioritize your call first thing the next business day. For a severe emergency that cannot wait, such as facial swelling spreading toward your eye or throat, difficulty breathing or swallowing, or trauma with bleeding you cannot control, go to the nearest emergency room or call 911. Those situations need a hospital, not a dental chair.
What Counts as a Dental Emergency
Some dental problems can wait a few days; others should be seen within hours. A knocked-out permanent tooth is the clearest urgent case, and time directly affects the odds of saving it. A cracked or fractured tooth, a lost crown or filling that exposes nerve, and severe or worsening tooth pain all warrant a same-day call. So does a dental abscess, which is an infection that can spread if ignored.
We treat these with the same imaging we use for planned care: low-radiation digital X-rays and 3D cone beam scans locate the problem quickly, and the intra-oral camera lets you see it too. For a knocked-out tooth, keep it moist in milk or saliva, avoid touching the root, and get to us fast. For a cracked tooth, rinse with warm water and bring any pieces you can find.
Who We Can Help, and When to Choose the ER
We handle the large majority of dental emergencies for adults and children: broken teeth, lost restorations, abscesses, painful wisdom teeth, and soft-tissue injuries inside the mouth. If you are an established patient or brand new to us, an emergency gets you the same prompt attention either way. We do not judge how long it has been since your last visit.
There are limits to what a dental office should treat. A broken jaw, deep facial lacerations, or an infection causing trouble breathing belongs in a hospital emergency department. We would rather send you to the right place than delay care you urgently need. When your situation fits a dental office, we move quickly; when it does not, we tell you plainly.
Meet Your Emergency Dentists
Dr. Rachel Oates, DDS, owns the practice and leads its approach to urgent care. She earned her biology degree at the University of Georgia and her DDS at the Indiana University School of Dentistry, then practiced in a Chicago pediatric clinic and across Franklin and Columbia. That range means she has handled a wide spectrum of emergencies calmly. Outside the office she bakes, hikes, follows college football, and volunteers with the Interfaith Dental Clinic and Loaves and Fishes.
Depending on the day, your emergency may be handled by Dr. Nisha Waits, Dr. Lidia Lilly, or Dr. Rose Keeling. All four practice family and cosmetic dentistry and share a steady, reassuring manner when a patient is in pain. Having four dentists on staff is exactly why a Brentwood patient can usually get a same-day emergency appointment rather than a wait.
What to Expect During and After Your Emergency Visit
When you arrive in pain, our first job is to make you comfortable and find the cause. We take digital X-rays, examine the area, and explain what we see before doing anything. If you are anxious, complimentary nitrous is available, along with deeper sedation options. Many emergencies are stabilized in a single visit: a temporary crown, a filling, draining an abscess, or starting a root canal.
After treatment we give you clear written aftercare and a number to call if pain returns or something feels wrong. Some emergencies need a follow-up to finish the permanent repair, and we schedule that before you leave. You can usually drive straight back to Brentwood afterward, and we tell you what to eat, what to avoid, and which symptoms mean you should call us again.
Getting Here From Brentwood
When a tooth cannot wait, a clear route saves minutes. From central Brentwood, take Franklin Road (US-31) south. Stay on it as it passes the Cool Springs shopping district and continues into Franklin, where it becomes Main Street. Follow Main Street west through the historic downtown square, and our office is a short distance past the square on the right at 1345 W Main St. From most Brentwood neighborhoods the drive runs about fifteen minutes.
Coming from the Concord Road or Wilson Pike side of Brentwood, take Wilson Pike south into Franklin, turn right onto Main Street, and head west through downtown to reach us. If you are on I-65, exit at Murfreesboro Road (exit 65) and cut west to Franklin Road, then south into town. Parking is free at the building, so you pull up and walk in rather than hunting a deck. If you are in severe pain or expect sedation, have someone drive you and call before you leave so we can have the room ready.
Dentist in Brentwood TN Office Tour
Our Dental Services Include:
Dental Implants Provider
Frequently Asked Questions: Brentwood
How fast can I actually be seen if I have a dental emergency in Brentwood?
A: Call us at (615) 593-9955 as early as you can during business hours, and we work to see you the same day. The drive from most Brentwood neighborhoods runs about fifteen minutes south via Franklin Road. Calling ahead lets us prepare and shave time off your visit.
What do I do if my tooth emergency happens at night or on Sunday?
A: Leave a message on our line and we prioritize your call first thing the next business day. For a severe problem that cannot wait, such as spreading facial swelling or trouble breathing, go to the nearest emergency room or call 911. A hospital handles life-threatening symptoms that a dental office cannot.
Does my dental insurance cover emergency treatment?
A: Most traditional PPO dental plans cover emergency exams and many urgent treatments, and we file the claim for you. Bring your card so we can verify benefits before treatment. If you are uninsured, ask about financing and our in-house membership plan to spread the cost.
My crown fell out on the way to work in Cool Springs. Is that an emergency?
A: It can be, especially if the exposed tooth is sharp or sensitive. Keep the crown if you have it, avoid chewing on that side, and call us the same day. We can often re-cement the original crown or place a temporary one quickly so you are comfortable again.
Can you treat my child's knocked-out tooth, or do we need a pediatric ER?
A: We treat children's dental emergencies, including knocked-out teeth. For a knocked-out permanent tooth, keep it moist in milk and call us immediately, since minutes matter. If your child also has a head injury, loss of consciousness, or heavy bleeding, go to the ER first for the medical emergency.
Rachel Oates Family Dental
1345 W Main St, Franklin, TN 37064
(615) 593-9955
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Office Hours:
Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 1:00 PM
Saturday: By appointment only
Sunday: Closed