Emergency Dentist Serving Thompson's Station, Tennessee
At a Glance
- Service: Same-day emergency dentistry for knocked-out teeth, fractures, abscesses, severe pain, and lost restorations
- Location and neighborhoods served: Office in Franklin on W Main St, serving Thompson's Station including Tollgate Village, Bridgemore, and Canterbury
- Office hours: Monday to Thursday 8:00 AM to 4:00 PM, Friday 8:00 AM to 1:00 PM, Saturday by appointment
- Accepting new patients: Yes, including same-day emergency patients
- Key differentiator: 3D cone beam imaging for fast, accurate emergency diagnosis, with same-day slots held open
Different Emergencies, Different First Steps
Not every dental emergency needs the same response, and knowing what you are dealing with helps you act correctly in the first few minutes. A knocked-out tooth calls for one set of steps, a cracked tooth another, and an abscess something else again. Below is what each looks like and what to do, followed by how we treat it once you reach our Franklin office from Thompson's Station.
The common thread is speed and a phone call. Call us at (615) 593-9955 during business hours and we work to see you the same day. Describe what happened so we can triage and tell you what to do on the way. For anything severe, such as spreading facial swelling or trouble breathing, the emergency room comes first.
Knocked-Out and Broken Teeth: Act Fast
A knocked-out permanent tooth is the most time-sensitive dental emergency there is. Pick the tooth up by the crown, never the root, and rinse it gently if it is dirty. If you can, place it back in the socket and bite on gauze; if not, keep it in milk or saliva and get to us immediately. The sooner we see you, the better the odds of saving it.
For a cracked or fractured tooth, rinse your mouth with warm water and apply a cold compress to reduce swelling. Save any pieces you find and bring them in. Once you arrive, we use 3D cone beam imaging to see the full extent of the fracture, including below the gumline, then decide between bonding, a crown, or a root canal to save the tooth.
Toothaches, Abscesses, and Lost Restorations
Severe tooth pain usually signals decay reaching the nerve or an infection, and it deserves a same-day call. Rinse with warm salt water and take an over-the-counter pain reliever you tolerate while you arrange to be seen. We locate the source with digital X-rays and cone beam imaging, then treat it, often with a filling or the start of a root canal.
A dental abscess appears as painful swelling or a bump on the gum and points to infection that can spread if ignored, so do not wait it out. A lost crown or filling is less dramatic but still needs prompt care, since the exposed tooth is vulnerable and often sharp. Keep the crown if you have it, avoid chewing on that side, and call us the same day so we can re-cement or replace it.
Who We Treat, and When the ER Comes First
We handle emergencies for the whole family, which fits Thompson's Station's many young households in newer subdivisions like Tollgate Village and Bridgemore. Kids knock out teeth on playgrounds and adults crack molars on popcorn; we see both. New and established patients get the same same-day priority when something goes wrong.
Some emergencies need a hospital. A suspected broken jaw, deep facial cuts, infection causing difficulty breathing or swallowing, or uncontrolled bleeding all belong in the emergency room, so go there or call 911 first. When your situation fits a dental office, we move fast; when it does not, we point you to the right care without delay.
Meet Your Emergency Dentists
Dr. Rose Keeling, DMD, brings deep clinical training to urgent care. A Nashville native, she earned a double degree in biology and French at Butler University, then her DMD with cum laude honors at Boston University, followed by advanced general dentistry residency training in Brooklyn. That background gave her the range to treat patients with nearly any dental need, including complex emergencies.
Prevention and patient education sit at the center of her work, so even during an emergency she explains what happened and how to avoid a repeat. Outside the office she gardens, reads, bakes, travels, and cheers on Butler basketball. Depending on the day, Dr. Oates, Dr. Waits, or Dr. Lilly may treat your emergency instead. All four share the same steady, patient-first focus when it counts.
Getting Here From Thompson's Station
From Thompson's Station, take Columbia Pike (US-31) north toward Franklin. It carries you straight into town and onto Main Street, where you reach us at 1345 W Main St on the west side of downtown. The drive runs about fifteen to twenty minutes outside of peak hours, which matters when a tooth needs fast attention.
From the Bridgemore or Tollgate Village side, Thompson's Station Road to Carters Creek Pike and north into Franklin is another clean route. If you are in significant pain or a tooth has been knocked out, have someone drive so you can focus on keeping the tooth moist. Call before leaving so we can prepare the room and see you the moment you arrive.
Dentist in Thompson's Station TN Office Tour
Our Dental Services Include:
Dental Implants Provider
Frequently Asked Questions: Thompson's Station
My child knocked out a tooth at a Tollgate Village park. What do I do in the first few minutes?
A: If it is a permanent tooth, pick it up by the crown, keep it moist in milk, and call us immediately, since minutes affect the odds of saving it. For a baby tooth, do not try to reinsert it, but still call us. If your child also hit their head hard or is bleeding heavily, go to the ER first.
How quickly can I get from Thompson's Station to your office in an emergency?
A: Most Thompson's Station patients reach us in about fifteen to twenty minutes via Columbia Pike north into Franklin. From the Bridgemore side, Carters Creek Pike is another quick route. Call on your way so we can have the room ready and see you as soon as you arrive.
I cracked a tooth but it does not hurt much. Should I still come in right away?
A: Yes, call the same day even without much pain. A crack can extend below the gumline where you cannot see it, and cone beam imaging shows us the full extent. Treating it early with bonding or a crown often prevents a worse break or a root canal later.
Do you see adults and children for emergencies, or just one or the other?
A: We treat both. Thompson's Station has a lot of young families, so we regularly handle everything from a child's knocked-out tooth to a parent's cracked molar. One office covers the whole household, from a five-year-old to a forty-year-old.
What if my dental emergency happens outside your office hours?
A: Leave a message on our line and we prioritize your call first thing the next business day. For a severe emergency such as spreading swelling, trouble breathing, or a possible broken jaw, go to the nearest emergency room or call 911. A hospital handles those situations faster and more safely than a dental office.
Rachel Oates Family Dental
1345 W Main St, Franklin, TN 37064
(615) 593-9955
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Office Hours:
Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 1:00 PM
Saturday: By appointment only
Sunday: Closed